Refund Policy for Beltline Biking:

At Beltline Biking, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your item, we offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item. Please review the following guidelines to ensure a smooth return process:

Please review the following guidelines to ensure a smooth return process:

Returns for Standard Items:

• Items must be returned within 30 days of receipt.
• To qualify for a return, your item must be in its original condition, unworn or unused, with tags, and in its original packaging.
• You will also need to provide the receipt or proof of purchase.
• Please note that a $300 restocking fee will be applied to eBike returns.

Initiating a Return:

• To initiate a return for an online order, please contact us at info@beltlinebiking.com.
• If your return is accepted, we will provide you with return instructions.

Damaged or Incorrect Items:

• Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will promptly address the issue and ensure it is resolved satisfactorily.

Non-Returnable Items:

• Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards. Please contact us if you have any concerns about a specific item.

Exchanges:

• To expedite the exchange process, we recommend returning the item and making a separate purchase for the desired item once your return is accepted.

Refunds:

• Upon receiving and inspecting your return, we will notify you of the approval status for your refund.
• If approved, the refund will be processed to your original payment method.
• Please note that it may take some time for the refund to appear on your bank or credit card statement.